Hi Udo,
We will clarify this for you.
A dispute has been raised for the subscription you paid on 21st January.
That why it is not active.
Are you aware of this dispute?
Hello,
i paid for my subscripion on 21st january 2021 but on my account it says i dont have an active subscription.
What am i supposed to do now ?
I live in Germany so i only can contact the support through these sites
We'll certainly clarify this for you, Udo.
As it isn't advised to discuss personal/account related info over this public post, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Hello,
No i did not know anything about that, what do you mean with that ?
Hi Udo,
We will clarify this for you.
A dispute has been raised for the subscription you paid on 21st January.
That why it is not active.
Are you aware of this dispute?