Hello Maura,
We are sorry for the inconvenience caused.
This AVG my account "no subscriptions" display is a known issue and we are working on this to completely fix it.
We assure you that it will be fixed in few days.
Your patience is much appreciated.
Thank you.
I renewed my subscription (copy on file with reference number etc). But it shows no subscriptions when I go into my account. Therefore I can download nothing. What is the next step?
Hello Maura,
We are sorry for the inconvenience caused.
This AVG my account "no subscriptions" display is a known issue and we are working on this to completely fix it.
We assure you that it will be fixed in few days.
Your patience is much appreciated.
Thank you.