Non consegna della licenza

AVG Protection
5

Hello Monica,
We are here to help. I have sent you an email, please reply to my email with the information requested and we will do our best to assist you.
Regards,
Alok.

1

Hello, I renewed my TuneUp TuneUp subscription and I paid € 29.99
order No. 8907*****
and for AVG antivirus € 49.99 order No. 89070****
but I have not received anything yet maybe I gave the wrong mail !!!
my email as always (I'm a customer for years) is mon*******@gmail.com

Thanks for the answer and good work
Monica

ps sorry the writing but I do not know English !!!

Milano, Italy 13 giugno 2018

E' dal 7 giugno che ho pagato e non  ho ancora ricevuto la licenza!!!
non mi abbonerò forse più e parlerò molto male della vostra organizzazione nell'assistenza al cliente

Non l'avrei mai detto non bastano solo buoni prodotti per  essere di qualità bisognsa saper gestire anche situazioni che esulano SOLO dalle vostre procedure!

Buonasera a chiunque legga sicuramente un  riferimento di AVG non esiste!
Milano 15 giugno 2018

4

Hello Monica,
We are here to help. I have sent you an email, please reply to my email with the information requested and we will do our best to assist you.
Regards,
Alok.

3

Monica, This Community is basically only English language… Query translation…
[Italian to English]
NOT DELIVERING THE LICENSE
Milan, Italy 13 June 2018
It is from 7 June that I paid and I have not received the license yet !!! I will no longer subscribe and will talk very badly about your organization in customer service
I never would have said it is not enough just good products to be of quality you need to know how to handle situations that are beyond ONLY by your procedures!
Good evening anyone who reads definitely a reference of AVG does not exist!
Milan June 15th 2018
AVG Guru

2

Monica,

As per the translation, I see that you have purchased AVG Internet Security Unlimited on 8/6/2018 and Driver Updater on 12/6/18 using wire transfer but the payment status is pending (we didnt receive the payment). It may take 8 business days for the payment to complete. Post that you will receive an email confirmation of your order.