Non-disclosure of debing of my account

AVG Subscription
2

Hello Errol,

I am sorry to hear that. I see from your record that you have been charged for the automatic renewal of AVG Internet Security in your bigpond account. If you are not using this product, you can request for refund from this link https://support.avg.com/RefundForm and the refund team will contact through email. AVG will always send an email notification 45 days before renewal, it seems that you must have received the renewal email notification in your bigpond account. Please check that account for the renewal email from AVG. If you have any query regarding AVG, you can always contact us.

3

Hello Errol,

I am sorry to hear that. I see from your record that you have been charged for the automatic renewal of AVG Internet Security in your bigpond account. If you are not using this product, you can request for refund from this link https://support.avg.com/RefundForm and the refund team will contact through email. AVG will always send an email notification 45 days before renewal, it seems that you must have received the renewal email notification in your bigpond account. Please check that account for the renewal email from AVG. If you have any query regarding AVG, you can always contact us.

1

AVG have debited my credit card, not having forewarned me about renewal. I feel that the amount debited just for Internet Security,is exorbitant. It is AUD 118.44. Please cancel all details of my credit card immediately.