Non- legal removal of £19.99 from Creidit Card

Hi Peter,

We acknowledge your refund request.

Since we're not advised to post subscription details in public forum, I have sent an email regarding it.

Please respond to it for further clarifications.

On February 01 2020 £19.99  was removed from my credit card account by DRI AVG   Technologies. My AVG subscription terminated in Sept 201, AND WAS NOT RENEWED… I would like this irregular payment refunded., and request that all my data which is held  by AVG be immediately redacted subsequent to the refund. At the moment I am asking this is a polite and civilised fashion. Please forward this request to the relevant department as soon as possible. Please confirm the refund and also the redaction of data. 
Peter Routledge

Hi Peter,

We acknowledge your refund request.

Since we're not advised to post subscription details in public forum, I have sent an email regarding it.

Please respond to it for further clarifications.