Non Renewable of account

AVG Subscription
5

Hello Velvette,

I acknowledge your refund request.

You have been recently charged for the renewal of AVG Internet Security as you have agreed to automatic extensions when you originally purchased this AVG subscription.

We can assure you that we have not processed any unauthorized payments from your card or account.

We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.

If you still wish to have a refund, let us know your refund confirmation.

1

I received several e-mails asking me to renew my cover. I didnt renew but my account was debited $89.99. I would like a refund as I have not activated & cancelled my subscription.
I presumed by not renewing I wouldnt be charged.
Yours Faithfully
Velvette Anderson

2

Thank you for confirming, Velvette.

I've initiated your refund request and sent an e-mail confirming the same.

3

Yes I still wish for a refund please
Yours faithfully
Velvette Anderson

4

Hello Velvette,

I acknowledge your refund request.

You have been recently charged for the renewal of AVG Internet Security as you have agreed to automatic extensions when you originally purchased this AVG subscription.

We can assure you that we have not processed any unauthorized payments from your card or account.

We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.

If you still wish to have a refund, let us know your refund confirmation.