Hello,
I am very disapointed to see that avg as taken 2 pre approved paypal payments without my consent,when my current avg license is expiring i usually get at least 30 days countdown notice to allow sufficient time for me to plan my payment and decide when i am going to renew , i also see that avg as taken payment for a e commerce avg product which i am also deeply dissapointed about , i would like these 2 payments reversed immediately and any automatic payments set in my setting cancelled as i never automatic renew any products without knowledge of products expiring.
please advise
Hello Shirley,
I apologize for the inconvenience. Please visit https://support.avg.com/RefundForm and fill in the refund request form. Our refund team will process your request and get back to you via email.
Thank you!