Norman Security Suite & Windows 10

Other products
7

Hello Jeff,

We are sorry for the inconvenience caused.
Do you still get the reboot issue for installing Norman Security Suite?

8

Thank you Alan but I tried your answer a couple days ago.  Still don't have a legitimate response.  They sent me to the Norman download site and I have long since used that download many times.  It's the exact same version as I've been using and the results are the same-continuous reboot.  I'm on the machine right now with no AV and not making any progress with this.  Any additional help is most appreciated.

1
I am attempting to install Norman Security Suite on a new Windows 10 PC.  However, it wants to reboot over & over again.  Prior to that, 2 error messages came up that appear to be preventing a full installation.
They both say:
Program Compatibility Assistant
A digitally signed driver is required
Process Security Driver AND Registry Filter Driver
Windows blocked the installation of a digitally unsigned driver.  Uninstall the program...that uses the driver and check the publisher's website for a digitally signed version of the driver.
Before attempting to install NSS, I ran 2 Malwarebytes programs called JRT (Junkware Removal Tool) and AdwCleaner 6.042 and each of them removed a couple of items.
Thanks so much.
Jeff Slyn
2

Thank you for the confirmation.
We have escalated the case to our senior team, once we get a suggestion will post it here.
Your patience is much appreciated.

5

Yes, I sure am.  I am installing the 64 bit English version and I have uninstalled and reinstalled.  I'm guessing it has something to do with the 2 Windows error messages above.  I very much appreciate your help!  Thank you.

4

P. S.  This is a brand new PC-right out of the box.

6

Thank you Alan but I tried your answer a couple days ago.  Still don't have a legitimate response.  They sent me to the Norman download site and I have long since used that download many times.  It's the exact same version as I've been using and the results are the same-continuous reboot.  I'm on the machine right now with no AV and not making any progress with this.  Any additional help is most appreciated.

3

Jeff, Norman Security Suite… Also for basic ref info have a look @ this AVG article (https://support.avg.com/SupportArticleView?l=en&urlName=How-to-contact-Norman-support&q=norman).
AVG Guru