Hi Georgina,
We're glad to help pointing you in the right direction. We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link to sort this in a timely manner.
Thank you for your understanding in advance!
I have a three year protection plan for multiple devices but my code is not working on phone and iPad.
Hi Georgina,
We're glad to help pointing you in the right direction. We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link to sort this in a timely manner.
Thank you for your understanding in advance!