Not able to istall avg 2015 or use product ive bought

Hello Tracey,
We apologize for the inconvenience.
To assist you better, could you please provide us the screenshot of the error message you receive when you try to install and also please provide us the licensee number you used to activate AVG? Please click on this link for the instructions to take screenshot  http://avgclick.me/getscreenshot
Thank you

Trying to install avg to my new laptop using my serial key that is valid until October 2015, keep getting error codes wont upload and a boc telling me to contact avg and have someone install it for me foe £20,

not happy at all have contacted them more than once but have not had a reply, can anyone help or is anyone else having the same problems

Hello Tracey,
We apologize for the inconvenience.
To assist you better, could you please provide us the screenshot of the error message you receive when you try to install and also please provide us the licensee number you used to activate AVG? Please click on this link for the instructions to take screenshot  http://avgclick.me/getscreenshot
Thank you