Not able to remove the virus

Hi Benthe,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks

My AVG are not able to remove the virus or viruses that infekted my PC

Hi Benthe,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks