Not able to use anti-theft option even after subscription. Login is getting failed again and again

Android products
3

Hi Abhi,

We're glad to help pointing you in the right direction. We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link to sort this in a timely manner.
Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!

1

I bought the activation code from Amazon and successfully activated it. Ads removed, deep scan done, all labels of upgrade removed but finally… Anti-theft option for which I paid is not working, 'antivirus keeps stopping' message again and again, no subscription detail when I logged in my account on laptop, muchhhhh more to say but don't know whether I will be answered or not. Money wasted I guess. Can anyone please advice me what to do??

2

Hi Abhi,

We're glad to help pointing you in the right direction. We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link to sort this in a timely manner.
Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!