Not an authorized charge

Hi Gunawan,

We'll be glad to clarify the charges.

As we're advised not to explain your subscription details in public post, I have sent an email regarding it.

Please check and respond to the email for further assistance.

I would like to have a refund of the Rp449.000,00 that was charged to my account. This was not an authorized charge. I do not use the internet security at all. It is annoying that you have charged for an add on that was forced onto my machine as an update to the free antivirus. Not cool Avg
Hi Gunawan,

We'll be glad to clarify the charges.

As we're advised not to explain your subscription details in public post, I have sent an email regarding it.

Please check and respond to the email for further assistance.