Not authorise payment with paypal

AVG Subscription
1

I have recently been charged eur 69.99 (03.0.2020) to my paypal account . I did not authorise this payment. Please I want to give back my money…
Thank you so much

2

Hi Simona,

We acknowledge your refund request.

Unfortunately, I am unable to locate any active AVG subscription under your email address registered with AVG.

To locate the charges, I have sent an email requesting more information.

Please check the email and respond to it for further assistance.