Not cleaning properly

If I rescan in Tune Up it shows disk cleaner has the same items to be deleted each time, (but never does). I have rescanned 5 times and it always says the same thing. Windows set up files always has 2 files that can be deleted, but are still there after rescan also

I have reinstalled the app, but it still does the same thing.

1 Like

It sounds like the scan results are detecting leftover items, but the cleanup process isn’t actually applying the changes. This could be a permissions issue or the tool not properly executing the cleanup step. Since reinstalling didn’t help, it may be worth checking if the utility is running with admin rights or trying a different built-in Windows cleanup method to confirm whether the files are really removable.