Hello Barb,
We are sorry to know this.
We will check and help you with this issue.
Please confirm in which AVG program you are facing this issue?
If possible, please share us the screenshot of the message saying not connected in order to check and help you further.
For taking a screenshot, please refer to this article: https://bit.ly/3AQJOIs
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
I have been struggling with this issue for 4 bloody days now & Im not impressed. i am not a hack but i can manage , so initially it said the error was MRY2MR & to email you the code. Now its saying it cannot connect with Google Playstore. Idk what the fudge is going on, to be honest. What i do know is that the darn app would drop on me as well…about 7min. before the end of a really great movie or tv show i was watching. I'd appreciate getting it connecting & staying that way, thats why i pay!!!
Hello Barb,
We are sorry to know this.
We will check and help you with this issue.
Please confirm in which AVG program you are facing this issue?
If possible, please share us the screenshot of the message saying not connected in order to check and help you further.
For taking a screenshot, please refer to this article: https://bit.ly/3AQJOIs
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.