We are sorry to hear this.
Unfortunately, we are unable to find any active subscriptions under your account.
You had a AVG TuneUp Unlimited which was expired on Aug 28, 2019.
We have sent you an email to your registered email address. If you have any alternate email address please send it through the email.
Once we locate your account, we can check whether the program is activated and then proceed with the trouble shooting.
My renewal isn't due for five days but I'm getting a message which says: 'Protection is disabled. Protection will be automatically enabled after PC restart'. I tried the Fix Now button to no effect. I restarted the PC and got the same message. I was about to renew, but now I'm wondering whether to go elsewhere. What's happening?
I can't post a screenshot, sorry.
Hi Iris,
We are sorry to hear this.
Unfortunately, we are unable to find any active subscriptions under your account.
You had a AVG TuneUp Unlimited which was expired on Aug 28, 2019.
We have sent you an email to your registered email address. If you have any alternate email address please send it through the email.
Once we locate your account, we can check whether the program is activated and then proceed with the trouble shooting.