Hello Beverley,
By this time, you should have received the credit of CAD69.99 charge.
As per our record, you have AVG Internet Security 1 computer (1 year) license expiring on 12th December 2018 whose auto renewal was already cancelled.
Hence, you should have received an email asking you to renew this license.
Since you already have AVG Internet Security - Unlimited Devices (2 years subscription) valid till 20th November 2020, we request you to ignore the email received for (1 computer) license.
Thank you for understanding.
I was cut off this morning half way thru my message. I have been billed and confirmed for my 2-year renewal at $55.99. Then billed again for $69.99 which you resolved and said a refund would come through Paypal. I have since received 2 notifications for me to renew my coverage. WHAT GIVES/
This was all okay I thought on Nov. 27th
Hello Beverley,
By this time, you should have received the credit of CAD69.99 charge.
As per our record, you have AVG Internet Security 1 computer (1 year) license expiring on 12th December 2018 whose auto renewal was already cancelled.
Hence, you should have received an email asking you to renew this license.
Since you already have AVG Internet Security - Unlimited Devices (2 years subscription) valid till 20th November 2020, we request you to ignore the email received for (1 computer) license.
Thank you for understanding.