Hello Randall,
Sorry for the inconvenience caused.
We request you to open the AVG Internet Security program by clicking on the protection circle on AVG Zen interface and click on Options in it and then select "UPDATE" .
After the update please do a full computer scan and see whether the malware is getting detected.
AVG programs are capable of detecting and removing the malware programs, however there are numerous number of malware programs emerging day by day and we are working 24/7 to add all those definitions to our database. We request you to start uninstalling all unknown, unnecessary programs from your computer, make sure you dont uninstall the windows programs. Also remove all the weird, unwanted add-ons, plugins, extensions, tool bars and search bars from your web browsers, if the issue persists, reset your browsers once. This should fix your issue. Please feel free to contact us should you need any assistance.
This Malware (Nowuseeit player) is annoying disappointed it got past AVG ZEN. How do I remove it? AVG should have a free program for this.
Thanks
Hello Randall,
Sorry for the inconvenience caused.
We request you to open the AVG Internet Security program by clicking on the protection circle on AVG Zen interface and click on Options in it and then select "UPDATE" .
After the update please do a full computer scan and see whether the malware is getting detected.
AVG programs are capable of detecting and removing the malware programs, however there are numerous number of malware programs emerging day by day and we are working 24/7 to add all those definitions to our database. We request you to start uninstalling all unknown, unnecessary programs from your computer, make sure you dont uninstall the windows programs. Also remove all the weird, unwanted add-ons, plugins, extensions, tool bars and search bars from your web browsers, if the issue persists, reset your browsers once. This should fix your issue. Please feel free to contact us should you need any assistance.