It seems as though your entire Support Site is currently down so I can't look at that article, but just in case the components your referring to are the level of Enhanced Firewall, Password Protection, Remote Access Shield, etc, I've already narrowed it down to the Enhanced Firewall component. Turning that off by itself allows me to see the incoming connection. If that't not what you meant, let me know. I'll also keep an eye on the support site and see if I can get into that article.
I recently got an Oculus Quest 2 and wanted to connect to my computer with it using the Air Link feature, but my AVG firewall keeps blocking the connection. When it is active the Quest 2 cannot find my computer on our network but as soon as I disable firewall it finds it immediately. I've tried a number of things to get it to connect but nothing seems to work. Any idea what I need to do to get it running?
Please accept our apologies, Curtis.
However, we're able to access the article on our end. We'd request you to try accessing it using another web browser.
Regarding your concern, let us change the network profile of your AVG Interet Security from 'Public' to 'Private" & check for the issue.
Refer to this article for detailed instructions.
Keep us updated.
Just so I know, what exactly changed when I switch to private?
Thank you for updating the status, Curtis.
Glad to hear that the issue has been resolved after changing the network profile.
Feel free to get back us if you need any assistance.
We'd be happy to help. Have a great day!
Alright, opening it in another browser worked. I switched my profile to private, and decided to try and connect again just so I would be able to see it in the log, as I figured that would be valuable, and it seems that switching to private caused the connection to go through.
Hello Curtis,
We're sorry for the inconvenience caused.
Let us temporarily disable the individual shields/components of your AVG Internet Security & narrow down the shield/component that is causing this issue.
Refer to this article to temporarily disable the individual shields/components of your AVG Internet Security.
Keep us updated.
Okay, understood. Thank you for your help!