Hello Joe,
We are sorry to know that. We see from the order number that you have active subscription of AVG from different gmail account. Please check if you have any other email address in which you have purchased AVG. Sign in to your AVG MyAccount using that email address and then you will be able to see the active subscription.
Thank you
On 12-10-16 I paid for a 2 year subscription of Ultimate thru paypal
You sent a payment of $49.99 USD to AVG eCommerce CY Limited
(Global.PayPal@avg.com)
I can find no record of what I purchased other than the Paypal reciept. Nor can I find any downloads for thsi purchase
| Merchant AVG eCommerce CY Limited Global.PayPal@avg.com +44 018552616192 | Instructions to merchant You haven't entered any instructions. |
| Description | Unit price | Qty | Amount |
| $49.99 USD | 1 | $49.99 USD |
| |||||||||
Invoice ID: 703-1239884 |
What happened to this purchase
JAS
Hello Joe,
We are sorry to know that. We see from the order number that you have active subscription of AVG from different gmail account. Please check if you have any other email address in which you have purchased AVG. Sign in to your AVG MyAccount using that email address and then you will be able to see the active subscription.
Thank you