One click.exe process failure?

Site Feedback
13

Hi Andreas,
Unfortunately there is no option to use beta with AVG Zen, but release is currently planned for end of this week(please note that it is not final and might be postponed).
Thanks

11

Hi Zbynek,
thx for this comment. I've downloaded the Beta but I'm unable to install this version. It ask for a product key, that I haven't. Every version of PC TuneUp is installed via Zen. AVG informs his customers, that a product key isn't no longer necessary.

Can you tell us, when 331 will be live? Or is there any other way to install the Beta with activated Zen?

10

Hi,
Thank you for 331! It solved th problem on my Win32 machine. Now i still have huge problems with Tuneup on my Win64 (Win7) machine. I had to several system recoveries and uninstallments. In the course of the day I will give 311 a try.

14

Hi all,
I would like to inform you that this issue should be fixed in current BETA build (http://share.avg.com/steam/PSP/TuneUp/avg_tuh_stf_all_2015_331_beta.exe).
Thanks

12

Hi all,
I would like to inform you that new version cointaining fix to his issue has been released.
Thanks

1

One click process failure of oneclick.exe.
Also failure in cleaning process
I allready reinstalled PC Tuneup once.

What to do?

2

Hi all,
I would like to inform you that new version cointaining fix to his issue has been released.
Thanks

4

Hi Lucien,
In order to analyze it please provide us with diagnostic output (gather it right after inducing issue) using this tool and please add detailed description of issue.
Thanks

6

Lucien, Have a look @ this new form link (http://support.avg.com/support_contact_form) to get chat/phone support. Otherwise, When available, A member of the official AVG Community Support in Brno, Czech Rep… (Working Hours [Mon-Fri] 9:00am - 5:00pm CET) will see your topic & respond.
AVG Guru

9

Hi,
Thank you for 331! It solved th problem on my Win32 machine. Now i still have huge problems with Tuneup on my Win64 (Win7) machine. I had to several system recoveries and uninstallments. In the course of the day I will give 311 a try.

8

Hi Zbynek,
thx for this comment. I've downloaded the Beta but I'm unable to install this version. It ask for a product key, that I haven't. Every version of PC TuneUp is installed via Zen. AVG informs his customers, that a product key isn't no longer necessary.

Can you tell us, when 331 will be live? Or is there any other way to install the Beta with activated Zen?

5

Hi Erik,
In order to analyze it please provide us with diagnostic output (run it after inducing described behavior) using this tool and please add detailed description of issue.
Thanks

3

Hi all,
I would like to inform you that this issue should be fixed in current BETA build (http://share.avg.com/steam/PSP/TuneUp/avg_tuh_stf_all_2015_331_beta.exe).
Thanks

7

Hi Andreas,
Unfortunately there is no option to use beta with AVG Zen, but release is currently planned for end of this week(please note that it is not final and might be postponed).
Thanks