One Click failed

Sam, Available on 'Search'… Have a look @ this article (https://support.avg.com/SupportArticleView?q=Crash+of+AVG+PC+TuneUp+1+click+maintenance+or+browser+cleanup+&urlname=Crash-of-AVG-PC-TuneUp-1-click-maintenance-or-browser-cleanup&l=en_US).
AVG Guru

One click and PC tune up (clean) goes through about half of the analysis and then this error message comes up "Following AVG processes failed: oneclick.exe. Do you want to send the report to AVG for analysis?".  I clicked yes on 2 separate occasions over the last few days but the problem is still happening. I've tried going through the various pages to get help from AVG, but that's not an easy task as the form to complete the problem doesn't function properly and so no phone number or email box are available for use. Very frustrating.
Does anyone know what I can do?  

Sam, Available on 'Search'… Have a look @ this article (https://support.avg.com/SupportArticleView?q=Crash+of+AVG+PC+TuneUp+1+click+maintenance+or+browser+cleanup+&urlname=Crash-of-AVG-PC-TuneUp-1-click-maintenance-or-browser-cleanup&l=en_US).
AVG Guru