Hello guys,
A bit puzzled that I was on a chat with online team, and it's just dropped off nd I cannot get back in at all? Changed browser, tried old email links…any ideas?
Hello David,
Thank you for contacting AVG Community Support.
We are really sorry to know that you have been disconnected from chat conversation. We'll certainly check and help you out.
Upon checking the account, we have found your chat session was disconnected unfortunately in-between, However, our sales chat team was already sent you an email with reconnecting chat link to continue the chat session.
We would request you to check your inbox/spam folders to find the email and click the chat link to continue.
Please remember the link will valid for 72 hours.
If the link has expired, please go to the AVG Support page and provide the same case number for reference.
Thank you and keep us updated.
Hello David,
Thank you for contacting AVG Community Support.
We are really sorry to know that you have been disconnected from chat conversation. We'll certainly check and help you out.
Upon checking the account, we have found your chat session was disconnected unfortunately in-between, However, our sales chat team was already sent you an email with reconnecting chat link to continue the chat session.
We would request you to check your inbox/spam folders to find the email and click the chat link to continue.
Please remember the link will valid for 72 hours.
If the link has expired, please go to the AVG Support page and provide the same case number for reference.
Thank you and keep us updated.