Whenever I open Chrome or Edge, a message appears to add or remove an extension with the name "Online Security", I try to remove the extension n times and run AVG, but it detects any threat, what should I do to remove it?
Hi, Abdul Kader.
I'm not talking about "AVG Online Security", but about "Online Security", today it still hasn't appeared to activate the extension in the browser, if it happens again I'll get back to you. Thanks again for your dedication.
Hello Telmo,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are unable to remove AVG Online Security extension (https://support.avg.com/SupportArticleView?l=en&urlName=avg-online-security-faq&q=online+security&supportType=home).
We will certainly help you with this. AVG Online Security is a free browser extension that helps you control who has access to your private data and warns you about malicious websites and phishing scams.
If you are using Google Chrome, follow the below steps:
-Open Google Chrome and go to ⋮ Menu (three dots) ▸ Extensions ▸ Manage Extensions.
-In AVG Online Security tile, choose your preferred option:
-Disable: Click the blue (ON) slider so that it changes to gray (OFF).
-Uninstall: Click Remove, then Remove again to confirm.
If you are unable to remove AVG Online Security browser extension, I suggest you check if you are using the latest version of Google Chrome or Edge Browser.
If you are still facing the issue or any error message appear, please help us with the screenshot of the pop-up notification or error message you got to check this for you. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Hello Telmo,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are unable to remove AVG Online Security extension (https://support.avg.com/SupportArticleView?l=en&urlName=avg-online-security-faq&q=online+security&supportType=home).
We will certainly help you with this. AVG Online Security is a free browser extension that helps you control who has access to your private data and warns you about malicious websites and phishing scams.
If you are using Google Chrome, follow the below steps:
-Open Google Chrome and go to ⋮ Menu (three dots) ▸ Extensions ▸ Manage Extensions.
-In AVG Online Security tile, choose your preferred option:
-Disable: Click the blue (ON) slider so that it changes to gray (OFF).
-Uninstall: Click Remove, then Remove again to confirm.
If you are unable to remove AVG Online Security browser extension, I suggest you check if you are using the latest version of Google Chrome or Edge Browser.
If you are still facing the issue or any error message appear, please help us with the screenshot of the pop-up notification or error message you got to check this for you. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Hello Telmo,
Thank you for taking out your valuable time to writing us back and efforts for sharing the screenshot. We appreciate you have scanned the PC.
Upon checking the screenshot you have shared, this is not a malicious extension. AVG will always monitors for malicious and notify you.
Web Shield scans data that is transferred when you browse the internet in real-time to prevent malware, such as malicious scripts, from being downloaded and run on your PC.
If the issue still persist, we would suggest you to reset your browser and check.
• Reset some Chrome settings and Chrome shortcuts
• Disable extensions
• Delete cookies and other temporary site data
Bookmarks, history, and saved passwords won't be affected. Learn more (https://support.google.com/chrome?p=ui_reset_settings)
If you still need any assistance, please let us know and we'd be happy to assist you.
Hi, Abdul Kader.
I'm not talking about "AVG Online Security", but about "Online Security", today it still hasn't appeared to activate the extension in the browser, if it happens again I'll get back to you. Thanks again for your dedication.