Chuck, Have a look @ this AVG article (https://support.avg.com/SupportArticleView?l=en&urlName=Applications-in-conflict-with-AVG) [Scroll Down… Malwarebytes' Anti-Malware]. The free version is actually OK.
AVG Guru
Chuck, Have a look @ this AVG article (https://support.avg.com/SupportArticleView?l=en&urlName=Applications-in-conflict-with-AVG) [Scroll Down… Malwarebytes' Anti-Malware]. The free version is actually OK.
AVG Guru
AVG updated the other day, and I put off restarting my computer until now. After I restarted my computer, I only have AVG Free. I have no way to enter my license number? I have NO MENU on AVG screen. I just renewed a couple of months ago. On my Start Menu for AVG all I have is AVG AntiVirusFree. How can I enter a license number???
Hello Charles,
I am sorry to hear that you are unable to activate AVG Internet Security in your PC. Please follow below steps to get AVG Internet Security activated in your PC:
1. Please open AVG Internet Security/Free Antivirus and click on "My AVG" icon at top right corner of it.
2. Then click on "My Subscriptions" icon in it. If you find your old license number there, please click on "Enter new license", enter the new license number and activate it.
3. Otherwise, if you find your email address there, then click on "Log out" option and if you still find old license, then click on "Remove license" option.
4. Please follow the 3rd step until you encounter "Log in" and "Enter license" option. Once you encounter "Enter license" option, please click on it, enter the new license number and complete the activation process.
Keep us informed about the status to assist further.
Hello Charles,
I am sorry to hear that you are unable to activate AVG Internet Security in your PC. Please follow below steps to get AVG Internet Security activated in your PC:
1. Please open AVG Internet Security/Free Antivirus and click on "My AVG" icon at top right corner of it.
2. Then click on "My Subscriptions" icon in it. If you find your old license number there, please click on "Enter new license", enter the new license number and activate it.
3. Otherwise, if you find your email address there, then click on "Log out" option and if you still find old license, then click on "Remove license" option.
4. Please follow the 3rd step until you encounter "Log in" and "Enter license" option. Once you encounter "Enter license" option, please click on it, enter the new license number and complete the activation process.
Keep us informed about the status to assist further.
Well after chatting with support, them taking control or my computer, and removing AVG, and reinstalling AVG, we found the problem. It is that with the latest update, AVG WILL NOT work with Malwarebytes Premium, and according to what I was told by AVG, there is no way around it. So I canceled my AVG after many years with AVG. What a shame, make an update that makes another software program useless, that someone has paid for. Run the update automatically, and not tell them the problem it will cause. Then, past the standard response you did above, when it is not possible. To anyone else with this problem, here is the screen you see:
SEE? NO MENU. This is what I saw after wasting an hour uninstalling and reinstalling AVG. Same thing I saw after the update. So to anyone else with this problem, it is Malwarebytes that AVG wants you to uninstall. I chose to cancel AVG instead.