Open Office Denied Access to Non-Open Office Word Documents

AVG Protection
1

So, I have just been trying to open a .doc file with Open Office 4.1.14 (latest version), and I have discovered that AVG's Sensitive Data Shield is blocking it from doing so (for reference, I have AVG Ultimate). It says that access to the file was denied. I have checked all of the file's permissions that I can think of, and I am the sole owner of the file, so I clearly have full control of the file. I am also using an account with admin control of the system (I am running Windows 10 Pro). The most annoying part of all this is that according to AVG's current settings, Open Office should not be blocked from opening anything. I have added it to the list of allowed apps (it was actually already there previously), and the list of blocked apps is empty. I have no idea where to go from here, as it seems like I have followed all of the correct steps to fix/prevent this. What ideas do you have? Any help is appreciated (I'm not interested in changing to Libre Office by the way).

Thanks!

3

Hi Josiah,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
Please let us know how long you have been facing this.
Check whether .doc files are protected in the sensitive data shiled.
If you find the .doc files to be protected with in sensitive data shiled then 
I suggest you to turn off the protection and open the .doc files
with open office. Please check and let us know if this helped.
If you still get the .doc files to be blocked, then share us with the screenshot.You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.

2

Hi Josiah,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
Please let us know how long you have been facing this.
Check whether .doc files are protected in the sensitive data shiled.
If you find the .doc files to be protected with in sensitive data shiled then 
I suggest you to turn off the protection and open the .doc files
with open office. Please check and let us know if this helped.
If you still get the .doc files to be blocked, then share us with the screenshot.You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.