Hello Joshua,
We are sorry for the inconvenience caused.
Are you using the AVG 2017 version?
If it is the 2017 version, you do have option to disable Firewall as it was in 2016 but the settings and way are different.
Please open the AVG Free Antivirus interface, at the top click on "Menu" click on "Settings"
To the left click on components, to the right scroll down to Firewall.
You can find a green cursor, please move it to the left and click on Yes to disable it.
Hello Joshua,
We are sorry for the inconvenience caused.
Are you using the AVG 2017 version?
If it is the 2017 version, you do have option to disable Firewall as it was in 2016 but the settings and way are different.
Please open the AVG Free Antivirus interface, at the top click on "Menu" click on "Settings"
To the left click on components, to the right scroll down to Firewall.
You can find a green cursor, please move it to the left and click on Yes to disable it.
Hello Opera VPN User,
We regret to hear about the inconvenience caused, could you please share us a screenshot Opera VPN working process after AVG disable and enable, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Is it a free or paid version? Thank you.
I have the same issue. So has this been resolved or is it just hanging out there? It's a month later.
Hi Joshua,
I created an account just to answer your question. I was having the same exact problem, and I found the solution. Feel free to try it.
1. Open AVG and go to Antivirus Free.
2. Click on "Menu" then "Settings."
3. On the left, click "Components."
4. Click on "Customize" next to Online Shield.
5. On the left, click "Exceptions."
6. Add .operavpn.com to URLs to exclude
7. Click OK.
8. Check to see if Opera VPN is working.
Let me know if this helps, it worked on my end!
I am using Opera web browser and it has built in VPN. When AVG is active the VPN will not connect. I tried to add an exception "C:\Program Files\Opera*" but it has no effect. using the most recent version of AVG and I don't see an option to disable firewall. Any way stop this conflict?
Any other ideas? Adding URL exclusion .operavpn.com hasn't worked for me. Opera VPN worked fine until the AVG upgrade.
Hi Joshua,
I created an account just to answer your question. I was having the same exact problem, and I found the solution. Feel free to try it.
1. Open AVG and go to Antivirus Free.
2. Click on "Menu" then "Settings."
3. On the left, click "Components."
4. Click on "Customize" next to Online Shield.
5. On the left, click "Exceptions."
6. Add .operavpn.com to URLs to exclude
7. Click OK.
8. Check to see if Opera VPN is working.
Let me know if this helps, it worked on my end!
Thanks for your reply, Gunaseelan Gurusamy.
The AVG version details are:
AVG Antivirus Free version:17.3.3443.0
AVG Framework/Setup version: 1.182.2.64574
Since this week's AVG update, Opera VPN does not connect when AVG is enabled. Opera VPN does connect when AVG is disabled.
This screenshot shows Opera VPN trying to connect when AVG is enabled.
Hello Opera VPN User,
We regret to hear about the inconvenience caused, could you please share us a screenshot Opera VPN working process after AVG disable and enable, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Is it a free or paid version? Thank you.
I use the SurfEasy addon now, which is the same VPN provider used by Opera bult in VPN.
Hello Joshua,
We regret for the inconvenience caused. We would request you to follow up the steps which mentioned in the http://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields article to exclude your application in AVG exception. If the issue persist, please get back with us we are here to help you.
Thank you.
Hello Joshua,
Thank you for the information. We suggest you to Download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe. This tool will help with removing antivirus component of AVG 2017 and its traces.
Open tool
User Account control - click "Yes"
Windows safe mode - click "No" (we cannot recommend use the tool in safe mode, because there is a problem with compability)
Choose installed version (AVG Free, AVG Internet Security)
Click "Uninstall"
Click "Restart computer"
Once you reboot your computer, please click the link to download your AVG Product http://www.avg.com/us-en/download.
Thank you.
I have the same issue. So has this been resolved or is it just hanging out there? It's a month later.
Any other ideas? Adding URL exclusion .operavpn.com hasn't worked for me. Opera VPN worked fine until the AVG upgrade.
Hi Jan,
Could you confirm once if your issue has been resolved?
Thank you!
I use the SurfEasy addon now, which is the same VPN provider used by Opera bult in VPN.