OSVR IR Camera crashing when AVG installed

AVG Protection
3

Hi Tob,
We regret for the inconvenience. Please follow the instructions to change the Firewall settings to check the status :
Open AVG -> Internet Security -> Click on Menu in the top right corner -> Settings -> Components -> Firewall -> Customize -> Network Profiles -> Change the networks from Public to Private (If it is in Private, change it to Public)
After this, If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.

1

Hi there,

I have a problem (i'm not the only one) with some software (mainly an IR Camera connected via USB) not running or crashing when AVG is installed. I've tried with AVG installed and the software runs fine. I couldn't find anywhere in the AVG settings to allow certain apps to run, similar to a whitelist or firewall exception.

Could you show me how?

Thanks,
ToB

2

Hi Tob,
We regret for the inconvenience. Please follow the instructions to change the Firewall settings to check the status :
Open AVG -> Internet Security -> Click on Menu in the top right corner -> Settings -> Components -> Firewall -> Customize -> Network Profiles -> Change the networks from Public to Private (If it is in Private, change it to Public)
After this, If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.