Hello Paul,
I'm sorry to hear about this, please share a screenshot of the AVG detection to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
I went on holiday and when I returned someone in the office had been on my computer.
I don't know if the following messages / problems are related.
On every boot up I get a message asking me which programme I want to open the file 'jre' with, which I just cancel.
When AVG then finishes checking to the end of each new boot, I get four messages from AVG saying that the four threats have been quarantined.
Threat name is down as:- Other:Malware-gen [Trj]
with the path as:-
C:\Users\User\AppData\Local\Temp\Retrive5991797034407745085.vbs
each of the four messages has a different number in the path name.
Can anyone tell me about this?
Thank you for providing screenshot Paul,
I have sent you an email, please follow the email instruction to connect with us remotely, we will check with your installed AVG program and we will help you to fix the malware/threat issues.
Best regards,
Alok.
Hello Paul,
I'm sorry to hear about this, please share a screenshot of the AVG detection to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.