Hello, Maria.
I apologize for the inconvenience this may have caused. It could be possible that the latest updates have failed to install completely or the connection with the update server was interrupted. I would suggest you to uninstall the current version and re install AVG program to resolve the issue.
Click on this link for instructions to download and run AVG Clear and AVG Remover tools to completely uninstall AVG.
Then click on this link to download and reinstall AVG Internet Security - Unlimited.
Purchase 12 month subscription January 2018 it keeps saying its out of date and I need to purchase again I have the relevant paperwork and when I log in it says subscription ends January 2019. It wont allow me to up date.
Hello, Maria.
I apologize for the inconvenience this may have caused. It could be possible that the latest updates have failed to install completely or the connection with the update server was interrupted. I would suggest you to uninstall the current version and re install AVG program to resolve the issue.
Click on this link for instructions to download and run AVG Clear and AVG Remover tools to completely uninstall AVG.
Then click on this link to download and reinstall AVG Internet Security - Unlimited.