Hello Vic,
We regret for the inconvenience caused. We would request you to remove previously installed program traces of (AVG 2015 or AVG 2014)from your system using AVG Remover tool and then try to reinstall AVG Internet Security and AVG PC Tune up.
Note: If you have installed any other conflicting programs like AVAST, NORTON, McAfee or KASPERSKY try to uninstall it.
Once you have uninstalled from your system,try to follow the steps which mentioned below.
Remover and Download:
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
To download the AVG Internet Security , please click on this link: http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe .
To download the AVG PC Tune up , please click on this link: http://files-download.avg.com/inst/mp/AVG_PCTuneUp_765.exe .
We wish to keep you informed that AVG PC Tune up and AVG Driver updater are two diffrent programs. AVG Driver updater normally update your system drivers when its needed.
Please feel free to contact us if you need any assistance.
Thank you.
I've been using AVG Internet Security and Tune up for about 20 months with no problems until recently when I had a message saying that my Licence Numbers weren't being recognized. When I re-entered them I received another message saying that my Drivers were out of date and wanting me to subscribe for an update.
Surely that should be included in the Tune Up package. Can anyone help me with this…
Thanks
Vic.
Hello Vic,
We regret for the inconvenience caused. We would request you to remove previously installed program traces of (AVG 2015 or AVG 2014)from your system using AVG Remover tool and then try to reinstall AVG Internet Security and AVG PC Tune up.
Note: If you have installed any other conflicting programs like AVAST, NORTON, McAfee or KASPERSKY try to uninstall it.
Once you have uninstalled from your system,try to follow the steps which mentioned below.
Remover and Download:
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.