Hello Kathy,
We regret the inconvenience caused.
To further look into this & help you, we require the screenshot of the different error message you're receiving.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Also, were you able to properly send/receive emails when your AVG Secure VPN was disabled?
Keep us updated.
Unchecking 'Scan outoing emails' fixed a previous problem 2 days ago. Suspect a different problem, as different error message saying 'internal'. Test emails from another account, no go. Can you suggest a menu option as a cause? Your specific Answer mentioning Secure VPN, which I've recently added - maybe this? It's causing hovic responding to potential customers and friends.
Thanks Midhun for your response
However, going by the people in the AVG Community who have the same problem with VPN, seems the only solution is to turn it off, which I’ve done – emails depart! However, now I need to check this annoying app every time I switch on my computer, as VPN keeps automatically turning itself on again, with the same problem!! I think your app has a major glitch and needs investigating. Not much good having an app which disables people’s emails for no good reason!
Kathy
Hello Kathy,
We regret the inconvenience caused.
To further look into this & help you, we require the screenshot of the different error message you're receiving.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Also, were you able to properly send/receive emails when your AVG Secure VPN was disabled?
Keep us updated.