Hello Ben,
I am sorry to know that.
I see that you have purchased the AVG Internet Security - Unlimited (1 year subscription) and it expires on 5th November 2019.
Please follow the activation steps as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate and check whether Internet Security gets activated.
Keep us informed about the status.
I have not got the full version but still only the BASIC…
Hello Ben,
I am sorry to know that.
I see that you have purchased the AVG Internet Security - Unlimited (1 year subscription) and it expires on 5th November 2019.
Please follow the activation steps as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate and check whether Internet Security gets activated.
Keep us informed about the status.