Paid AVG Antivirus changed to AVG Internet Security

General discussion
1

My paid AVG Antivirus changed to AVG Internet Security, then tried to upsell the PC Tuneup and other AVG products, logged into my account which has a subscription for AVG Antivirus (still has about a year left) but there are two (2) license keys??

2

Hello Don,
I understand the inconvenience caused, let's work together to fix this issue. From your account, I can see that you have AVG Anti-Virus (1 computer), expires on 1/3/2019. There might be a sales number (which you have purchased) and a full license number (which you have received any sales number registration). Yes, you're correct the AVG Antivirus program has been upgraded to AVG Internet Security with a additional/advance protection features. Regarding promotional pop ups: The frequency of pop ups can be controlled directly from the app or can be even turned off (please open AVG Internet Security > menu > settings > general > Pop ups > manage your pop ups). You can also uncheck the box "show pop up offers for other AVG Products" in general settings.
Best regards,
Alok.

3

Hello Don,
I understand the inconvenience caused, let's work together to fix this issue. From your account, I can see that you have AVG Anti-Virus (1 computer), expires on 1/3/2019. There might be a sales number (which you have purchased) and a full license number (which you have received any sales number registration). Yes, you're correct the AVG Antivirus program has been upgraded to AVG Internet Security with a additional/advance protection features. Regarding promotional pop ups: The frequency of pop ups can be controlled directly from the app or can be even turned off (please open AVG Internet Security > menu > settings > general > Pop ups > manage your pop ups). You can also uncheck the box "show pop up offers for other AVG Products" in general settings.
Best regards,
Alok.