Paid AVG Internet Security

AVG Protection
3

Hi Chris,

Thanks for reaching out to us. I'd recommend following section C) of this http://avgclick.me/UninstallAVGAV article to uninstall any AVG product you currently have on your PC. Once that's done please go to http://avgclick.me/InstallAV to install your AVG Internet Security. I've also sent your license number to your e-mail.

Let me know the results.

Thanks

1

Why did I bother - this has cost me $70, but because I had some idiot from Geeks2U work on an unrelated problem (and he managed to "lose" my previous version of paid AVG somewhere in cyberspace), I downloaded a free version, so I had some protection.  The paid version has just been billed automatically for another two years, so I didn't get much choice.  I disabled the free version so it doesn't stop the download, but apparently the two versions are incompatible (even when disabled), so I can't download the paid version.  Naturally, none of the "quick fix" tips work - and the only message I get is that the two versions are incompatible and to contact support .  I tried upgrading instead of downloading - it takes me to yet another billing page.  Why make it so bloody hard!!!

2

Hi Chris,

Thanks for reaching out to us. I'd recommend following section C) of this http://avgclick.me/UninstallAVGAV article to uninstall any AVG product you currently have on your PC. Once that's done please go to http://avgclick.me/InstallAV to install your AVG Internet Security. I've also sent your license number to your e-mail.

Let me know the results.

Thanks