Paid but got no licence?

Hello Johan. 
Thank you for contacting AVG Community Support.
I see you have already reached concern team and they have helping you with the above concern.
Please feel free to reach us again if you need any other help with AVG.
Thank you.

On May 17, paid 25.08 euros for a licence of AVG Driver Updater (DRWP9006270301) but never got the licence code ??? Also not listed in my AVG subscriptions ??

Hello Johan. 
Thank you for contacting AVG Community Support.
I see you have already reached concern team and they have helping you with the above concern.
Please feel free to reach us again if you need any other help with AVG.
Thank you.