Paid for AVG last month only gives me free AVG

AVG Subscription
3

Hi Derek,

We understand your concern.

According to our records you have requested a chargeback for the renewal of AVG Internet Security (Multi-Device). A chargeback occurs when a buyer asks the PayPal to remove a charge from the PayPal statement. In your case, the chargeback of your purchase was completed on 11/1/19

Unfortunately we are unable to help you with this matter. We recommend that you contact the PayPal directly.

Thank you for understanding.

1

AVG took payment from paypal 1/11/19 against my wishes all I have is AVG free, it also messed up my desktop PC which is with PC world for sorting out, I am very unhappy.  Dr Kitchener.

2

Hi Derek,

We understand your concern.

According to our records you have requested a chargeback for the renewal of AVG Internet Security (Multi-Device). A chargeback occurs when a buyer asks the PayPal to remove a charge from the PayPal statement. In your case, the chargeback of your purchase was completed on 11/1/19

Unfortunately we are unable to help you with this matter. We recommend that you contact the PayPal directly.

Thank you for understanding.