Paid for Ultimate but still showing basic product

AVG Protection
4

Hi Arthur,

We are sorry to hear this.

Have you activated the program?

Please mention the version of your AVG Internet security.

Are you getting any error message when try to activate the program?

If so, please provide us the screenshot of the error message.

1

Hi All ,
I have paid for a 2 year ultimate package and i am still only getting the basic AVG Security.I have put in my key and still nothing .

5

Thank you for providing the screenshot, Arthur.

We'd like to inform that registration is a one time process and you've successfully finished it, which is the reason you are receiving 'Activation code is already used' message. As appearing on the program user interface, the Pro features of Hackers attack protection and Payments protection are under development and will be released at the earliest.

Appreciate your patience.

2

I downloaded the one that was on the link.I have attached the screen shot and i cant find were to put the activation key.User-added image

3

Thank you for providing the screenshot, Arthur.

We'd like to inform that registration is a one time process and you've successfully finished it, which is the reason you are receiving 'Activation code is already used' message. As appearing on the program user interface, the Pro features of Hackers attack protection and Payments protection are under development and will be released at the earliest.

Appreciate your patience.