Paid subscriptions - AVG

Hello
Why does the AVG request for payment and update for a 2 year subscription, repeatedly pop-up, when I have already paid for two years' protection (£64.56 on 13 Jan 2020), plus you have billed me a further £74.99 on 31st January last.

By my reckoning, the £74,99 should be refunded.and my laptop and computer should be covered for two years to February 2022 in any case.

Would you please respond using my email <removed>.  I rarely log into the Pipex email account,

Thank you.

Hi Maureen,

We're glad to look into this & help you.
As it isn't recommended to share account/order details over this public post, we've sent you an email including the product info.
Please check & revert to us via email to proceed further.

Hi Maureen,

We're glad to look into this & help you.
As it isn't recommended to share account/order details over this public post, we've sent you an email including the product info.
Please check & revert to us via email to proceed further.