Hello Nate,
We regret for the inconvenience caused. We can understand that your computer is affected by Pakes Trojan horse. Please provide us the screenshot of the virus detected. So that helps us to assist you certainly. Please use this link http://avgread.me/1aZxsAV to create a screenshot.
Thank you.
Hello,
2 questions:
1. I'm wondering why AVG didn't detect Pakes in real time when my computer was initially infected. It only came to light after someone logged into my bank acct, I got word, & I did a computer scan. Isn't AVG & similar software supposed to immediately detect & deal with these types of threats?
2. Once AVG had identified Pakes, under Status, it reads, "Secure." Does this mean that any changes made to my computer by Pakes (back doors, etc) have also been fixed by AVG? Or, does it mean that Pakes was removed, but the changes remain?
Thank you.
Nate, Yes, The screenshot is visible on the Community.
AVG Guru