Passive mode is on after latest update

Hello Brian,

We're here to help. We're sorry to hear this. 
It's not a glitch. We suggest you disable (https://support.avg.com/SupportArticleView?l=en&urlname=AVG-Antivirus-Passive-Mode) the passive mode, restart the PC and monitor the status.
Please write us back if the issue persists. We'll investigate then for you.
Thank you.

Hello Brian,

We're here to help. We're sorry to hear this. 
It's not a glitch. We suggest you disable (https://support.avg.com/SupportArticleView?l=en&urlname=AVG-Antivirus-Passive-Mode) the passive mode, restart the PC and monitor the status.
Please write us back if the issue persists. We'll investigate then for you.
Thank you.

Why is passive mode on after the latest update? Is this a glitch?