Password protection non active sur mon compte

AVG Protection
4

Abdelghani, This Community is basically only English language… Query translation…
[French to English]
password protection not active in my account
following my question attached: Order number: 11303557372 DR

In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Other posting (https://support.avg.com/answers?id=9060N000000Tn2EQAS).
AVG Guru

1

suite a ma question  je joins : Numéro de commande: 11303557372 DR

2

Abdelghani, This Community is basically only English language… Query translation…
[French to English]
password protection not active in my account
following my question attached: Order number: 11303557372 DR

In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Other posting (https://support.avg.com/answers?id=9060N000000Tn2EQAS).
AVG Guru

3

Hello Addelghani,

From Alan's translation, I understand that you are unable to activate AVG Password Protection on your computer. I apologize for the inconvenience.

I have checked our records and see that there is a synchronization issue with the order and it is not reflected in our database. I have escalated the case to the concern team and it will take 10 business days to fix this issue.