Fred,
I regret to hear that you are experiencing issues with installing AVG Password protection. I can certainly help you with your refund request. Before that, I would like to offer you a free remote assistance service to configure the product on your PC. If our technician could not help with the installation, he/she can definitely help you by processing the refund request.
I have sent you an email with instructions on how to establish a remote connection with our technician. Please check your inbox and spam box as well.
Although I ordered the password protection product it never downloaded and I cannot get it to do so. Can I get a refund?
My order number was
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Fred,
I regret to hear that you are experiencing issues with installing AVG Password protection. I can certainly help you with your refund request. Before that, I would like to offer you a free remote assistance service to configure the product on your PC. If our technician could not help with the installation, he/she can definitely help you by processing the refund request.
I have sent you an email with instructions on how to establish a remote connection with our technician. Please check your inbox and spam box as well.