Password repetition My Account inaccessable

Hello Lilian,

Sorry for the inconvenience caused.
We have checked your  account and sent the reset password email for your AVG My account .
Please check for the email on spam, junk and inbox folders.
Please feel free to contact us if you need any assistance.

I cannot get past the password, email to change forgot password is a dead end telling me it has already been used after numberous attempts with different passwords used in past and new ones.  Can anyone tell me what to do.

Hello Lilian,

Sorry for the inconvenience caused.
We have checked your  account and sent the reset password email for your AVG My account .
Please check for the email on spam, junk and inbox folders.
Please feel free to contact us if you need any assistance.