Pay but no email receiving

Hello Margje,
We suggest not to send multiple post for the same issue. In future please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster!.
Please click on this link for the answer for your previous post https://support.avg.com/answers?id=906b0000000DTmt
Thank you.

I have AVG virus on my computer,
now I have my laptop also purchased AVG virus and paid. Now I know it is not good if the payment went. What can I do to control it. I ask this because I have no receiving email and nothing've heard from AVG. Sincerely Margje Elsendoorn
Sorry my English is nog so good

Margje, Please try to keep whole conversation in one question/thread to speed up resolution. 
AVG Guru

Hello Margje,
We suggest not to send multiple post for the same issue. In future please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster!.
Please click on this link for the answer for your previous post https://support.avg.com/answers?id=906b0000000DTmt
Thank you.