Payed for VPN which does not work

AVG Subscription
3

Hello Truls,
I'm sorry to hear that you're experiencing issues with AVG Secure VPN activation. Yes, I acknowledge your refund request. However, if you wish you can connect with us remotely. I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG program, and we will help you to activate your AVG Secure VPN in no time.
Best regards,
Alok.

1

Hi, 

i payed for VPN for two years. I cant activate it. When i try i just Get the offer of the free 30 day trial version. 

Can i Get a refund ? 
Best regards

2

Hello Truls,
I'm sorry to hear that you're experiencing issues with AVG Secure VPN activation. Yes, I acknowledge your refund request. However, if you wish you can connect with us remotely. I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG program, and we will help you to activate your AVG Secure VPN in no time.
Best regards,
Alok.