Paying another company

Matthew, Quote "I rang support and was told I had to pay a large sum of money to a completely separate company to clear network problems."… Whereabouts did you actually ring!!!
AVG Guru

I renewed AVG today but couldn't reactivate the software. I rang support and was told I had to pay a large sum of money to a completely separate company to clear network problems. Have you heard of this?

Matthew, Quote "I rang support and was told I had to pay a large sum of money to a completely separate company to clear network problems."… Whereabouts did you actually ring!!!
AVG Guru