Payment i didn't make

AVG Subscription
3

Hi Igor,

We acknowledge your refund request.
However, upon checking your account, it seems that the charge is registered under your alternate/old account.
As it isn't recommended to share the account/order info over this post, we've sent you an email requesting them.
Please revert to us via email to proceed further.

1

Hello, can someone tell me why do i have payment made on 27.08.2020 for 34,44 euro? I didn't make this payment also i didn't give any permission for it to be done for me. I need my money back. I don't use any of your services, I don't even have any account beside this.

2

Hi Igor,

We acknowledge your refund request.
However, upon checking your account, it seems that the charge is registered under your alternate/old account.
As it isn't recommended to share the account/order info over this post, we've sent you an email requesting them.
Please revert to us via email to proceed further.