Payment of £52.99 taken from my account

Why have you taken this payment from my account when my AVG subscription has been cancelled last year… I would like it refunded immediately…

Sue,

Unfortunately, we couldn't locate recent transactions under this account. We need more information to check with it. We have sent you the email to collect those required information. Awaiting your response via email.

Sue,

Unfortunately, we couldn't locate recent transactions under this account. We need more information to check with it. We have sent you the email to collect those required information. Awaiting your response via email.